We are thrilled to announce another feature update that we have been working on for a while 🤩

Attendees may choose their preferred language to view form

What's new in this feature

• Use Language Setting to add languages of your choice at Form Edit.
• You may upload specific Cover Image for multiple languages form.
• We allow you to enable Terms and Conditions field if you wish to get consent from attendees. Also, the content can be customised for language selected.
• Submit button text is also editable for RSVP Form.

We are happy to assist If you need any further guidance to setup this feature

Wishing you a Happy Chinese New Year in advance!

To kickstart the new year 2023, we have just released an upgraded version!

Now you can create multiple forms and assign them to different RSVP groups and ticket.

Find this feature at Registration > Order Form or RSVP Form

To assign, just click on the (i) icon

We have also made some improvements to our platform and squashed some bugs!

• Registration Confirmation message now allows word wrap
• Order Summary page layout improvement to fit multiple tickets order

Do explore our new feature and let us know what you think!

We've made some updates to the Registration form builder which we think you are going to love.

Here are some of the key benefits of the Registration Form Builder: 📊

• 💻 Easy to use: The intuitive user interface makes it easy to create and edit registration questions.

• 📝 Customisable fields: Choose from a range of field types, including text, multiple choice, and dropdown menus.

• 🎨 Flexible design: Customize the look and feel of your registration forms to match your brand and event theme.

We encourage you to try it out and let us know what you think!

You can now customize the size of exhibitors and sponsors booths with our new booth layouts available in four different sizes: Large, Medium, Small and Mini.

Have many booths to showcase? Group the booths to provide maximum visibility by using different tiers.

Our new Attendee Mobile App, Micepad for iOS and Micepad for Android, is now available!

Your audience can take part in your virtual, physical, and hybrid events on the go.

Install the Micepad mobile app (iOS)

• Open the App Store on your device.
• Search for the Micepad app, then tap Get to download and install the app.
• Tap Open or open the Micepad app on your device.
• Search by the event name or enter the event passcode to access your private event.
• Enter your Micepad credentials by tapping on the Login Button to see a list of all your events.

Install the Micepad mobile app (Android)

• Install the Micepad mobile app (Android)
• Open the Google Play Store on your device.
• Search for the Micepad app, then tap Install to download and install the app.
• Tap Open or open the Micepad app on your device.
• Search by the event name or enter the event passcode to access your private event.
• Enter your Micepad credentials by tapping on the Login Button to see a list of all your events.

The Micepad mobile app can be installed on iOS devices running iOS 12 or later or on Android devices running Android 7.0 or later.

We've redesigned the email editor with a better step by step flow to manage all your email campaigns.

Check out this enhanced feature and let us know your feedback!

People make events into stories. Stories give events meaning. An event becomes more memorable and impressive when it includes joyful moments, which is why we have spent time designing the new Challenges feature, so your attendees can have some fun during your event.

Our new Challenges module allows administrators to create missions that include different types of tasks that attendees must complete in order to earn points. Participants will then be ranked according to the points they earned and their ranking will be displayed on the leaderboard.

Admin Site

Challenges Module

To create a new mission, log in to Admin Site > App > Challenge, click on the New Mission button.

There are several types of tasks you can include in your mission:

1. Early Bird Login
2. Submit a Question
3. Complete a Quiz
4. Post a Photo
5. Complete a Feedback
6. Scan a QR Code
7. Participate in a Poll

Leaderboard Setting

To determine the standard to use to calculate points earned by attendees for ranking, please go to Admin Site > App > Leaderboard.

The preview of leaderboard ranking here will be the same as shown on Event Website.

From this page, administrators can decide which modules to include in the ranking. For example, if administrators select Poll module, that means the ranking will be based on the points collected from attendees answering the polls.

Event Website

On Event Website, attendees can check the progress they have made in completing missions and the points they have earned. In addition, the leaderboard will always show the latest ranking so attendees can see how competitive the mission is.

We'd like to kick off the new month with some great announcements 😎

Photo Gallery

A picture says a thousand words. Post your happy moments to share with others. You can even interact with others by liking their photos or commenting on their photos. Start posting photo now 📸

New Business Matching UI

Opps, I got a new match!

Can you imagine how fun it would be to find other people who share the same interests as you? In all matches, you will have the option of chatting or even arranging a meeting with your counterpart. Don't forget to check if anyone has requested a meeting from you 😉

What's cool is you can now mark your schedule as busy so that people can't book meetings with you during your busy times. Start updating your schedule now in 'My Schedule'.

Add Agenda to Your Calendar

Never miss an agenda again 🗓 With just a click, you can add the agenda to your personal calendar on laptop or phone.

Report Downloads Page

It may take a while for a big report to be finished before it can be downloaded. Can’t do anything while waiting for the report generation to finish? We've got you covered. Now you can generate the report in the background. When it's done, you'll receive a notification via your admin site. Alternatively, you can just check the Report Download Page periodically.

When the status of the report changes from 'Processing' to 'Completed', you can click on the report title to download the report.

New Payment Options

We now support Alipay, Grabpay and WeChat Pay. Go check them out on the Payment page.

User Timezone

We have attendees from all over the world for international events that are hosted in different countries. As a means to reduce the potential for confusion caused by different time zones, attendees will have the option to select their preferred time zone during the event. Upon logging into the event website, the time zone will be pre-selected based on the IP address of the visitor. Attendees can, of course, choose any other time zone they prefer.

Administrators need to enable the setting that allows attendees to select their preferred time zone. Go to ‘Event Details’ > ‘Attendee Timezone’, pick ‘International’.

Attendees Filter

Are you having trouble finding attendees of some special conditions? Our new attendees filter feature can sure come in handy 🪄 With the new feature, administrators can filter attendees by their basic information, as well as the questions they've answered. What's even better, administrators can save the filter for future use.

Admin Site

User Site

Attendees can also benefit from this cool feature. In the attendee module of an event website or mobile app, attendees can filter other attendees based on multiple choice questions, checkbox questions, dropdown questions and online status.

Administrators can control which filter options are displayed to attendees. Go to admin site > 'App' > 'Attendee' module' > 'Settings' > 'Custom Filters'.

Do you want to display different event organiser details at different events? It is now possible to create a separate organiser profile and assign it to your event. 😉

Admin Site

Firstly, log in to the admin site and select your organisation. Click on Settings and select Organiser Profile.

Your new organiser profile can have his own logo, title, description, social media account, and tags.

In order to link an event to a specific organiser profile, just edit your event details and you will find a field where you can select the organiser profile. By default, all existing events are linked with a default organiser profile.

Event Website

On the event website, the details of the selected organiser will be displayed.

* This feature is only available with the annual subscription plan 😎 If you'd like more information, please contact our sales team.

Hello everyone 👋,

Here are some of our Product Feature updates that were recently pushed out. Let us know what you think!

1. Waitlist

Added new feature "Waitlist" to allow people to join the wait list after your ticket or event has sold out.

2. Ticket Instructions

Added new field to Ticket to allow for customization of Ticket PDF

Instructions used to be a fixed text and is always shown on the ticket

In this new release, we made instructions hidden by default and only shown when you input text for the specific ticket

Instructions are unique to each ticket so you can customize it based on attendee type. (e.g. Virtual ticket may have different instruction that In-person ticket)

As a bonus, instructions support personalisation so you may add information that the attendee has filled in from the Order form.

3. Promo Codes

Usage of promo code is now calculated based on order items instead of order. For example in the past, a 10x limited use promo code can be used for 10 orders, regardless of the number of tickets purchased in the order. Using the new formula, a 10x limited use promo code can only be applied to 10 tickets.

Promo codes are now visible on the Orders table so that you can see which promo code is applied to the order and their order items.