New updates and improvements to Micepad

  1. Multiple languages for Form is now available!

    New Feature

    We are thrilled to announce another feature update that we have been working on for a while 🀩

    Attendees may choose their preferred language to view form

    Screenshot 2023-01-06 at 4.08.20 PM

    What's new in this feature

    • Use Language Setting to add languages of your choice at Form Edit.
    • You may upload specific Cover Image for multiple languages form.
    • We allow you to enable Terms and Conditions field if you wish to get consent from attendees. Also, the content can be customised for language selected.
    • Submit button text is also editable for RSVP Form.

    We are happy to assist If you need any further guidance to setup this feature

    Wishing you a Happy Chinese New Year in advance!

  2. Multiple forms for your Event

    New Feature

    To kickstart the new year 2023, we have just released an upgraded version!

    Now you can create multiple forms and assign them to different RSVP groups and ticket.

    Find this feature at Registration > Order Form or RSVP Form

    Screenshot 2023-01-03 at 4.12.07 PM

    To assign, just click on the (i) icon

    We have also made some improvements to our platform and squashed some bugs!

    • Registration Confirmation message now allows word wrap
    • Order Summary page layout improvement to fit multiple tickets order

    Do explore our new feature and let us know what you think!

  3. Registration Form Builder updates


    We've made some updates to the Registration form builder which we think you are going to love.

    Order Form Builder

    Here are some of the key benefits of the Registration Form Builder: πŸ“Š

    • πŸ’» Easy to use: The intuitive user interface makes it easy to create and edit registration questions.
    • πŸ“ Customisable fields: Choose from a range of field types, including text, multiple choice, and dropdown menus.
    • 🎨 Flexible design: Customize the look and feel of your registration forms to match your brand and event theme.

    We encourage you to try it out and let us know what you think!

  4. New virtual booth layouts

    Virtual Booth

    You can now customize the size of exhibitors and sponsors booths with our new booth layouts available in four different sizes: Large, Medium, Small and Mini.

    Have many booths to showcase? Group the booths to provide maximum visibility by using different tiers.


    Large Exhibitors size

    What can we do for the large exhibitors (e.g. 40,60,100 exhibitors)? Suggestion: Make Filter more obvious change the UI to grid (See the attachment)

    Gale L
    Shipped πŸš€


  5. Check out our updated Mobile Apps πŸš€


    Our new Attendee Mobile App, Micepad for iOS and Micepad for Android, is now available!

    Your audience can take part in your virtual, physical, and hybrid events on the go.

    Micepad Mobile App

    Install the Micepad mobile app (iOS)

    • Open the App Store on your device.
    • Search for the Micepad app, then tap Get to download and install the app.
    • Tap Open or open the Micepad app on your device.
    • Search by the event name or enter the event passcode to access your private event.
    • Enter your Micepad credentials by tapping on the Login Button to see a list of all your events.

    Install the Micepad mobile app (Android)

    • Install the Micepad mobile app (Android)
    • Open the Google Play Store on your device.
    • Search for the Micepad app, then tap Install to download and install the app.
    • Tap Open or open the Micepad app on your device.
    • Search by the event name or enter the event passcode to access your private event.
    • Enter your Micepad credentials by tapping on the Login Button to see a list of all your events.

    The Micepad mobile app can be installed on iOS devices running iOS 12 or later or on Android devices running Android 7.0 or later.

  6. Improved Email Editor

    New Feature

    We've redesigned the email editor with a better step by step flow to manage all your email campaigns.

    1) content@2x

    Check out this enhanced feature and let us know your feedback!

  7. New Gamification Module: Challenges

    New Feature

    People make events into stories. Stories give events meaning. An event becomes more memorable and impressive when it includes joyful moments, which is why we have spent time designing the new Challenges feature, so your attendees can have some fun during your event.

    Our new Challenges module allows administrators to create missions that include different types of tasks that attendees must complete in order to earn points. Participants will then be ranked according to the points they earned and their ranking will be displayed on the leaderboard.

    Admin Site

    Challenges Module

    To create a new mission, log in to Admin Site > App > Challenge, click on the New Mission button.

    There are several types of tasks you can include in your mission:

    1. Early Bird Login
    2. Submit a Question
    3. Complete a Quiz
    4. Post a Photo
    5. Complete a Feedback
    6. Scan a QR Code
    7. Participate in a Poll
    Screenshot 2021-10-28 at 3.43.40 PM

    Leaderboard Setting

    To determine the standard to use to calculate points earned by attendees for ranking, please go to Admin Site > App > Leaderboard.

    The preview of leaderboard ranking here will be the same as shown on Event Website.

    From this page, administrators can decide which modules to include in the ranking. For example, if administrators select Poll module, that means the ranking will be based on the points collected from attendees answering the polls.

    Event Website

    On Event Website, attendees can check the progress they have made in completing missions and the points they have earned. In addition, the leaderboard will always show the latest ranking so attendees can see how competitive the mission is.

    Screenshot 2021-10-28 at 3.57.30 PM

  8. Photo Gallery, Payment Options and more


    We'd like to kick off the new month with some great announcements 😎

    Photo Gallery

    A picture says a thousand words. Post your happy moments to share with others. You can even interact with others by liking their photos or commenting on their photos. Start posting photo now πŸ“Έ

    Screenshot 2021-10-01 at 8.40.52 AM

    New Business Matching UI

    Opps, I got a new match!

    Can you imagine how fun it would be to find other people who share the same interests as you? In all matches, you will have the option of chatting or even arranging a meeting with your counterpart. Don't forget to check if anyone has requested a meeting from you πŸ˜‰

    What's cool is you can now mark your schedule as busy so that people can't book meetings with you during your busy times. Start updating your schedule now in 'My Schedule'.

    Screenshot 2021-10-01 at 9.07.40 AM

    Add Agenda to Your Calendar

    Never miss an agenda again πŸ—“ With just a click, you can add the agenda to your personal calendar on laptop or phone.

    Screenshot 2021-10-01 at 9.56.47 AM

    Report Downloads Page

    It may take a while for a big report to be finished before it can be downloaded. Can’t do anything while waiting for the report generation to finish? We've got you covered. Now you can generate the report in the background. When it's done, you'll receive a notification via your admin site. Alternatively, you can just check the Report Download Page periodically.

    When the status of the report changes from 'Processing' to 'Completed', you can click on the report title to download the report.

    Screenshot 2021-10-01 at 10.03.17 AM

    New Payment Options

    We now support Alipay, Grabpay and WeChat Pay. Go check them out on the Payment page.

    Screenshot 2021-10-01 at 10.18.25 AM

    User Timezone

    We have attendees from all over the world for international events that are hosted in different countries. As a means to reduce the potential for confusion caused by different time zones, attendees will have the option to select their preferred time zone during the event. Upon logging into the event website, the time zone will be pre-selected based on the IP address of the visitor. Attendees can, of course, choose any other time zone they prefer.

    Screenshot 2021-10-01 at 10.21.49 AM

    Administrators need to enable the setting that allows attendees to select their preferred time zone. Go to β€˜Event Details’ > β€˜Attendee Timezone’, pick β€˜International’.

    Screenshot 2021-10-01 at 10.37.27 AM

    Attendees Filter

    Are you having trouble finding attendees of some special conditions? Our new attendees filter feature can sure come in handy πŸͺ„ With the new feature, administrators can filter attendees by their basic information, as well as the questions they've answered. What's even better, administrators can save the filter for future use.

    Admin Site

    Screenshot 2021-10-01 at 10.51.56 AM
    Screenshot 2021-10-01 at 10.53.11 AM

    User Site

    Attendees can also benefit from this cool feature. In the attendee module of an event website or mobile app, attendees can filter other attendees based on multiple choice questions, checkbox questions, dropdown questions and online status.

    Screenshot 2021-10-01 at 11.12.36 AM

    Administrators can control which filter options are displayed to attendees. Go to admin site > 'App' > 'Attendee' module' > 'Settings' > 'Custom Filters'.

    Screenshot 2021-10-01 at 11.12.36 AM
  9. Multiple Organiser Profile

    New Feature

    Do you want to display different event organiser details at different events? It is now possible to create a separate organiser profile and assign it to your event. πŸ˜‰

    Admin Site

    Firstly, log in to the admin site and select your organisation. Click on Settings and select Organiser Profile.

    Screenshot 2021-08-27 at 11.12.00 PM

    Your new organiser profile can have his own logo, title, description, social media account, and tags.

    Screenshot 2021-08-27 at 11.16.05 PM

    In order to link an event to a specific organiser profile, just edit your event details and you will find a field where you can select the organiser profile. By default, all existing events are linked with a default organiser profile.

    Screenshot 2021-08-27 at 11.13.44 PM

    Event Website

    On the event website, the details of the selected organiser will be displayed.

    Screenshot 2021-08-27 at 11.19.50 PM

    * This feature is only available with the annual subscription plan 😎 If you'd like more information, please contact our sales team.

  10. Ticketing Updates - Waitlist, Ticket Confirmation, Promo Codes and more πŸš€

    New Feature

    Hello everyone πŸ‘‹,

    Here are some of our Product Feature updates that were recently pushed out. Let us know what you think!

    1. Waitlist

    Added new feature "Waitlist" to allow people to join the wait list after your ticket or event has sold out.


    2. Ticket Instructions

    Added new field to Ticket to allow for customization of Ticket PDF

    Ticket Instruction 1

    Instructions used to be a fixed text and is always shown on the ticket

    In this new release, we made instructions hidden by default and only shown when you input text for the specific ticket

    Instructions are unique to each ticket so you can customize it based on attendee type. (e.g. Virtual ticket may have different instruction that In-person ticket)

    As a bonus, instructions support personalisation so you may add information that the attendee has filled in from the Order form.

    3. Promo Codes

    Usage of promo code is now calculated based on order items instead of order. For example in the past, a 10x limited use promo code can be used for 10 orders, regardless of the number of tickets purchased in the order. Using the new formula, a 10x limited use promo code can only be applied to 10 tickets.

    Promo code 1

    Promo codes are now visible on the Orders table so that you can see which promo code is applied to the order and their order items.

    Promo code 2